Our Services

♦♦♦We offer a range of products and services through our packages, extras and upgrades! ♦♦♦

 ♦♦♦ We also offer a bargain hourly base rate of $25/hour if you just require a little assistance with your own research! ♦♦♦

♦♦♦Please note that all searches rely upon the records surviving no matter how far back you wish us to research! ♦♦♦

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The task of undertaking a family history search, though exciting, can also be a very hard task when considering the survival of historical records as well as the accuracy of certain records.

What we mean by the accuracy of certain records is mostly based around the era in which they were recorded. Reading and writing is a skill that most people  did not have in those days. It was not as expected to be known by all people back then as it is nowadays, in fact it was more common than not for most people to have no reading or writing skills at all. So when a person was born, married, or gave birth to a new family member, they did not know how to spell their own names, or their new children’s names. When a parent or relative passed away or even during the migration to Australia, a lot of records appear to be lost in translation; predominately with the variations of spelling of names, specifically surnames. So although this is a very daunting and challenging task, it is still very possible to find information on these people! Another common reason that accuracy of information can be a challenge is simple things like lying about dates and information at times of recording. For example a female under the age of 18 wanting to get married but they don’t have their parents consent may lie about their age and date of birth. Another maybe unmarried women changing information if they were not married at the time their children were born, so there maybe incorrect information on several documents. As you may know living standards and expectations were very different than they are today! So these things need to be kept in mind when you are doing your own research, but we also double check all of this information if you ask for our assistance!

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To begin building your family tree, we will need some information from you to get started.

You will need to provide us with:

  •  A full name of your grandparent/s, along with a maiden name/s if it is your grandmother side you wish to research; AND
  • Birth certificates are very helpful if you have access to a copy for each lineage you want researched; OR
  • If living a date and location of birth; If deceased a copy of their death certificate if you are able to provide a copy, if not a date and location of death, and date of birth if possible for each member you want researched; OR
  • In the case of a two or four package, with married grandparents a copy of their marriage certificate if attainable, if not details of the date and location of their marriage.

This gives us enough information to build a sturdy foundation of knowledge to begin building your family tree! 🙂

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All of our packages include:

* A generation by generation narrative report on your specified line/s of family or specific individuals.

* Copies of all original documents ordered and a print out of all other documents found during the research.

*If we happen to come across any photographs of your ancestors we will pass them along to you!

 * If we happen to come across any interesting information or documents about your ancestors and their lives we will also pass that along to you!

* A copy of all of your information in digital text format on a CD-ROM.

* A digital version your family chart and research in the popular GEDCOM format on a CD-ROM.

*A framed picture chart of your family tree!

It can take up to 8 weeks to complete the packaged offers available, some will take less but we aim to never be more!

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Our Packages!

  • One Grandparent’s Lineage: This package includes researching your family members’ births, deaths, marriages and children right back to their arrivals in Australia for one of your grandparents ancestors!
  • Two Grandparents’ Lineage: This package includes researching your family members’ births, deaths, marriages and children right back to their arrivals in Australia for two of your grandparents ancestors!
  • Four Grandparents’ Lineage: This package includes researching your family members’ births, deaths, marriages and children right back to their arrivals in Australia for all four of your grandparents ancestors!

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Additional Extras!

If you require any addition information specifically researched on top of the basic packages offered,  then you will need to select this along with your package above. Whether you are after information about a specific member of your family get an overall view and you want added information or all of them.

Some of the additional extras you may choose to order include:

  • Census records
  • Photographs
  • Birth certificates (where purchased)
  • Marriages certificates (where purchased)
  • Death certificates (where purchased)
  • Criminal records
  • Probate records
  • Emigration details, we will try to find out how they came to Australia and why, for example were they “Aussie Royalty” (meaning an Australian convicts, of course), or were they free settlers?
  • Newspaper entries
  • Religion records
  • Parish records
  • Travel documents
  • Occupations
  • Military records
  • The kind of life they lived, any hardships or success stories and more.

It truly is up to you what you ask of us! We will do everything we can to find any information for you providing the documentation still exists, we will find it!

This option is a complex process and can be quite time consuming and costly! Each client will have different requests and depending on each family and their surviving records along with which aspects of your past family members you are wanting to find out about.

For this option we will speak to you directly over the phone after you fill out your contact form or you call us. From there we will discuss exactly what you want.

If you order any Added Extras however it may take a little longer depending on your family’s history and how much extra you have ordered on top of the regular 8 weeks as quoted with your basic package deals.

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Presentation Upgrades!

*** note: This section is still under construction please check back in a couple of days 🙂 ***

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Please feel free to contact us online at anytime if you have any questions and we will get back to you as soon as possible! (Within 48 hours of the next occurring business working day.) Or alternatively you can call us during business hours Monday to Friday on (04) 2872 4393 .

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